Booking conditions

Treshnish & Haunn Cottages

Terms & Conditions July 2026

Thank you for booking your stay at Treshnish, we look forward to welcoming you. Please take a moment to read through the brief terms of this short term holiday rental agreement.

We will also send our ‘frequently asked questions’ sheet which gives you more information on what to expect, but they are not part of the agreement. These terms and conditions apply to all bookings confirmed after 4 July 2026.

Where we refer to ‘you’ or ‘your’ we are referring to the person who made the booking and all the members of your party. Where we refer to ‘us’ or ‘we’ we are referring to the owners of Treshnish Farm.

Start of the contract

1. Although you may have seen these terms and conditions when you made an initial enquiry, our contract with you only starts from the date that your booking has been confirmed in writing by us. The contract is for a short term holiday rental on the terms set out below. You and we agree to these terms and Scottish law applies.

Provisional bookings

2. When you make a booking using our online booking system you will receive an automatic booking summary by email. That email does not start the contract between us – the contract only starts when we send you the booking confirmation in writing.
3. If we make the booking for you, we will ask you to confirm in writing that you have seen and accept our terms and conditions before your booking is confirmed. We will then email to confirm your booking and that is the start of our contract.

Property, dates and number of guests

4. You are renting the property for the dates set out in the booking confirmation. The prices are those displayed on our website, www.treshnish.co.uk.
5. We advertise our properties stating the maximum number of guests who may stay, and that number includes all babies and children. You have told us how many guests and pets there are in your party (including all babies and children), and you will not bring more guests or pets than the advertised number. It is against the law for us to allow more guests than the permitted number for each property.
6. As we are only licensed for the number of people specified in our properties, we cannot allow more guests to stay at or around the property (including in tents or campervans). Sadly, we will have to refuse entry or turn away any additional guests.
7. We reserve the right to refuse access to the property to anyone we consider to be unsuitable.

Rental payments

8. You will need to pay a deposit of £200 for each week or short stay booked. The deposit must be paid by you either at the time you make your provisional booking, or within 4 days of making the provisional booking. If the deposit is not paid within that period, we may treat your provisional booking as cancelled.
9. Payments can be made by bank transfer or by using the booking system to pay by debit or credit card. We do not charge a supplement for card payments. Our bank account details will be attached to your booking summary. The deposit is part of the payment for your rental.
10. International guests must pay by debit or credit card on the link we provide in your booking confirmation and not by international bank transfer. Please contact us if you are concerned.
11. You will need to pay the balance of the rental no later than 60 days before your arrival. We will send you a balance reminder email a few days beforehand.
12. If you make your booking less than 60 days before your arrival, you will need to make the full rental payment when you make your booking.

Arrival and departure

13. Guests are welcome to arrive after 5pm on their day of arrival and must leave by 9.30am on the morning of your departure.
14. Guests staying in the Shepherd’s Hut are welcome after 4pm on their day of arrival and must leave by 10am on the morning of your departure. Parking for guests in the Shepherd’s hut is behind the farm steading in the marked parking space. There is a wheelbarrow available to transport your belongings to the hut. It is a 350 metre walk over a track and through a field. Guests should bring wellies or sturdy footwear and a torch.
15. Guests should leave the cottage/hut as clean as they find it and we provide a range of eco-friendly cleaning products for this purpose. Please empty bins and recycling at our recycling shed. We reserve the right to charge guests for extra cleaning should the cottage require it on departure.

Dogs

16. A maximum of 2 dogs per cottage (but only 1 in the Shepherd’s Hut) are permitted. There is a charge of £25 per dog per booking. Please contact us before making a booking if you have more than 2 dogs or plan to have other pets with you.
17. Dogs must not be left unattended in the cottage/hut at any time.
18. If you are planning a trip to the Treshnish Isles, please arrange for someone to look after your dog while you are away.
19. Please do not allow your dog to get onto the furniture and bring your own bedding for your dog.
20. Please keep your dog under close control and on a lead at all times around the farm because we are a livestock farm. Please ensure your dog is treated for fleas and worms before arrival.
21. Please clean up after your pets in the garden before departure.

Wifi and phone signal

22. All of our cottages (except the Shepherd’s Hut) and the Hub have unlimited wifi. We cannot be held responsible should the broadband signal become unavailable for any reason.
23. There is strong 4G mobile reception for Vodafone, EE and O2. Guests may also use the wifi at the Hub. Mobile reception works in all gardens, but may not work inside cottages due to the thick stone walls.

The Hub

24. The Hub is a room on the south side of the Treshnish farm steading at the Haunn end of the wooden lean to. Look for the puffin sign above the door. At the Hub there is wifi connection, a library of books which guests are welcome to borrow (please return before departure), and a washing machine which is available for guests to use. There is a defibrillator outside and a first aid kit inside.

What we provide

25. We provide bedding and towels; hand soap in each kitchen and bathroom; cleaning products and washing up liquid; bath mats, tea towels and oven gloves. We provide cordless lights and charging cables for them, but please leave the charging cables in the cottage/hut on departure. We do not provide tea and coffee, but we do provide salt and pepper.

Electricity, heating and logs

26. Our rental prices include the cost of electricity and heating for your cottage if your booking was confirmed after 4 July 2026. They also include a basket of complementary logs and kindling for the woodburning stove. Each cottage/hut (except Shieling) has a woodburning stove.
27. If you need more logs or kindling during your stay, you can buy them here on the farm – bags for sale are in the recycling shed. The prices for extra logs or kindling are displayed on an ‘extras sheet’ in your cottage/hut. If you would like to know what the current prices are, please do just get in touch.
28. Things are slightly different for the Shepherd’s Hut. Complementary logs for the woodburning stove are in the Hut. Complementary logs for heating the water for the outdoor bath are in the round bin next to the bath. We leave extra bags of logs for you to buy if needed in the square bin in the garden of the Shepherd’s Hut (to save you the trip to the recycling shed). The logs in the recycling shed are too big for the Shepherd’s Hut, so please contact us if you need more logs.
29. If you buy more logs or kindling, please complete the ‘extras sheet’ before you leave. Please pay by either leaving cash or by bank transfer. We cannot take card payments for these.

Fire

30. Please familiarise yourself with the fire safety notice in the cottage/hut and take sensible fire precautions because we are a long way away from any fire station. Guests must not use candles, tea lights or other naked flames. Please do not use the wood burning stove with the door open.
31. Guests should only burn logs in the wood burning stoves – do not burn driftwood.

Water

32. We are not on mains water supply due to our remote location. For all cottages and the Shepherd’s Hut the water supply comes from a borehole or springs. All supplies are filtered and treated with UV light. They are regularly tested and maintained in accordance with current regulations.

Electric Vehicles

33. We have two EV charger points at Treshnish on the north wall of the farm steading (just under a mile from Haunn cottages) which guests are welcome to use. You will need a debit/credit card to pay for the electricity.
34. We cannot be responsible if the EV chargers are not working for any reason.
35. Guests must not plug their own car charger into the cottage electricity supply. This is dangerous and not covered by our insurance.

If you need to cancel your booking

36. If you need to cancel your booking for whatever reason, please let us know and confirm in writing as soon as possible.
37. If you have confirmed your cancellation in writing more than 60 days before your booked arrival date, we will give you a full refund less a £25 admin fee.
38. If you confirm your cancellation in writing 60 days or less before your booked arrival date and we do not manage to re-book the property, we will refund you as follows:
    1. If you cancelled 30-60 days in advance of your booked arrival date, you will receive a 50% refund less a £25 admin fee.
    2. If you cancelled 15-29 days in advance of your booked arrival date, you will receive a 25% refund less a £25 admin fee.
    3. If you cancelled less than 15 days in advance of your booked arrival date we will not be able to refund you.
39. However we will try and relet your cancelled dates. If we are successful we may be able to refund you more than the amount stated above, so the sooner you let us know that you wish to cancel the better.
40. We might need to offer the property at a discounted rate to secure a re-booking. We will refund you the price we manage to relet the property for, less a £25 admin fee.
41. For example, a £500 booking is cancelled less than 60 days before the booked arrival. We manage to re-let the property for £450. This means that the original guest who cancelled would receive a refund calculated as follows: £450 – £25 = refund of £425.

If we need to cancel your booking

42. This is very unlikely – we are looking forward to welcoming you.
43. If we need to cancel your booking because Treshnish or your property needs to close for the sorts of reasons listed below, and the period of closure covers your booking, we will refund you in full. Our liability does not exceed the cost of your booking and you will have no further claim against us. We will also try to help you to find alternative accommodation.
44. The kinds of circumstances which may mean we need to cancel your booking include, storms, flood, drought, earthquake or other natural disaster; epidemic, pandemic or illness; terrorist attack, war, civil commotion, threat of or preparations for war, armed conflict, sanctions, embargo or other restrictions; contamination or sonic boom; law or action taken by government or public authority such as restrictions, prohibitions, failing to grant a necessary licence or consent; collapse of or damage to buildings, fire, explosion, damage or accident; non-performance by our suppliers or contractors; failure of a utility service (eg electricity, heating or water).

Changes to bookings

45. Bookings are non-transferable. You cannot transfer your booking to someone else – we will treat it as a cancellation.
46. If you need to move your booking and you do this more than 60 days before your booked arrival, we charge a £25 admin fee. If you want to move you booking and it is 60 days or less than your booked arrival date, we treat this as a cancellation by you.

Use of the property

47. You may only use the property for the purposes of a holiday let referred to in paragraph 6 of Schedule 1 to the Private Housing (Tenancies) Scotland Act 2016.

Right of Entry

48. Sometimes it is necessary to gain entry to the property during your booking (for example to allow for routine appliance testing, or to allow a tradesman to carry out repairs). We will always try to give notice before gaining access but we reserve the right to enter any reasonable time without notice should the need arise.

Thank you for choosing to stay at Treshnish