Introduction
At Treshnish & Haunn Cottages we are committed to protecting and respecting your privacy.
The policy below outlines how we collect and process personal data in accordance with the General Data Protection Regulation (GDPR).
Your personal data
If you book to stay in one of our cottages we will collect and store your data as necessary in relation to your stay with us. We use a secure online booking system called Supercontrol, which is fully GDPR compliant. Their Privacy Policy is here.
During the booking process there is an option to subscribe to our newsletters by email. We use Mailchimp to send out newsletters. They store names and email addresses solely for this purpose and are GDPR compliant. Their Privacy Policy is here.
Opt-in to newsletter on the website
There is a link to opt-in to our newsletters on the website. We do not bombard our mailing list with emails but endeavour to share news from Treshnish, along with special offers and information regarding booking a holiday with us. We use Mailchimp to send out newsletters. They store names and email addresses solely for this purpose and are GDPR compliant.
Data held
If you have ‘opted in’ to receive newsletters from Treshnish & Haunn Cottages, the following information will be held on Mailchimp:
- Name
- Email address
If you have booked a cottage with us, we will hold the following information on Supercontrol and in our email programme:
- Name
- Address, postcode
- Telephone numbers, email address
If you have submitted credit or debit card details when making a booking with us:
Financial data such as credit or debit card details are held by Supercontrol and Holiday Rent Payments who handle credit card transactions through the Supercontrol booking system. We do not have direct access to these details.
How is data protected?
Treshnish & Haunn Cottages ensure that your data is protected appropriately at all times.
Emailing us:
If you email us from the website we will reply to your email. We will not add you to our Contacts list without your consent. We will offer you a chance to ‘opt-in’ to receive newsletters/information from us in the future.
How do we measure traffic on our website?
We use Google Analytics to assess the performance of our website. Google Analytics records traffic to the website – which means it will record your visit, how long you are on the website for, and which pages you visit. It records which device you use, and its location. All this information is completely anonymous. However it is possible to opt out of Google Analytics recording your visit to any website here.
How long will we hold on to your data?
Bookings data: We will hold on to your data for the duration of the contract between us with regard to your bookings. We will keep a record of the booking for as long as current legislation requires with regard to VAT et cetera.
Newsletter data: If you have subscribed to our newsletter we will hold on to your data (on Mailchimp) for as long as you wish. Each email newsletter we send has the opportunity to unsubscribe at the bottom of the email.
Providing us with your data:
We require your data before we can accept a booking from you.
Disclosure:
We will never share or pass on your data to any person or organisation without asking your permission first. We would never sell or pass on your data to third parties.
What you can do?
You have the right to ask us for a copy of any information we hold about you.
You have the right to ask us to correct any incorrect data we may hold.
You have the right to ask us to erase any data we hold at any time.
Updating our Privacy Policy
We will need to revise and update this Policy from time to time. Any changes will be dated. Please check back to see any changes.
Contact:
Please contact us at any time if you have any further queries about our Privacy Policy or regarding the data we may hold about you.
