Treshnish & Haunn Cottages Covid statement
The Treshnish & Haunn Cottages Covid statement was first drafted on June 23rd 2020. It was last updated on May 24th 2021. Please read it in its entirety.
Guidance from the Scottish Government advises ALL visitors to the islands of Scotland (from Scotland and the UK) to take 2 Lateral Flow Tests before they arrive on the island: one 72 hours before travel and a second on the day of travel. This is to reduce the risk to vulnerable island communities with restricted access to hospital care.
May 24th 2021:
Guests residing in Glasgow City are in Level 3 and are not allowed to travel for the time being. Please contact us if this affects your booking with us.
Certain areas of England are affected by movement restrictions. Please contact us if your postcode is in one of the affected areas.
We have updated several areas of the information below. Please re-read in full.
Our priority is to ensure our cottages are properly prepared and disinfected in line with Scottish Government guidelines before your arrival to minimise risk to our guests, our staff and the island community.
Behind the scenes:
- Risk assessments: We have a Covid-19 Risk Assessment which we review on a regular basis.
- Training: We have done the ASSC approved training for the Scottish Government approved Covid cleaning protocols.
- Products: We will be using the usual cleaning materials we always use for deep cleaning, and sanitising with products with the required EN14476 number for eliminating viruses.
- Certification: We have signed up for the Good to Go! Scheme with Visit Britain.
- Covid-19 Terms & Conditions: Additional Covid-19 Terms & Conditions must be read and accepted when final payments are made before arrival.
- For the foreseeable future guests will bring their own bedlinen and towels.
- Bedding: we have bought duplicate bedding so that the duvet and pillow on your bed when you arrive will have been ‘quarantined’ for a week.
- Fogging: we have bought an environmentally friendly fogging machine to sanitise the cottage once it has been cleaned. Most fogging machines involve the user wearing full PPE but this one is safe to use without any PPE, and importantly it doesn’t leave any harmful residues.
- We fog the cottage once guests have departed and then again once we have finished getting the cottage ready for new guests.
What our guests will be doing:
- In the cottages without a dishwasher, the contents of the kitchen cupboards will be clean, and guests may wish to re-wash them in hot soapy water before use.
- In the cottages with a dishwasher, you will need to empty the dishwasher and put everything away on arrival. Everything else in the cupboards will be clean but guests may wish to re-wash them in hot soapy water before use.
- Having brought your own bedlinen, towels with you, the beds will have a fresh duvet, mattress protector and one pillow per person.
On departure, we respectively ask that:
- Guests leave the cottage as clean as they found it on arrival, as per booking conditions.
- Guests remove the duvet, mattress protector and pillows from each bed and put into the laundry bags provided. They will ‘quarantine’ for a week, we bring a fresh set for the next guests.
- Guests remove the sofa cushions and put them in to the bags provided. Please leave the sofa throws on the sofas.
- In the cottages without a dishwasher, the contents of the cupboards must be left clean.
- In the cottages with a dishwasher, guests must fill the dishwasher with all the crockery, glassware and cutlery before leaving – and put it on a 60 degree wash.
- Guests leave the windows open and if it is not windy, the door to the cottage open too. This is to reduce the risk of airborne virus when we go in.
Arrival and departures times:
- Arrival time is now an hour later – at 6pm.
- Departure time is now an hour earlier – at 9am. It is really crucial that guests leave on time.
- We are not showing guests in on arrival, but hope we will see you outside during your stay, at a social distance.
What to bring:
- We ask guests to bring their own bedlinen and towels.
- Pillows: we will provide one pillow per person. If you use a second pillow please bring your own.
- We will provide bedlinen for the super-kingsize bed in Studio.
- If you are travelling by public transport, please contact us in advance so we know to provide your bedlinen and towels.
In the cottage itself:
- The visitor information and house files have been removed from each cottage. Instead there is a digital Guest Book for each cottage. This should be downloaded before arrival. It can be used offline, or printed if need be. Click on the Manage My Booking link in your booking summary to access this.
- We have removed some non essential soft furnishings – such as bedspreads and some cushions.
- Any non essential decorative objects have been removed from the cottages.
- Books will remain, but they have not been sanitised and guests must wash their hands after touching them.
- There is 4G EE, 02 and Vodafone mobile phone signal here, so those using providers associated with EE, 02 and Vodafone will have signal – if not in the cottage nearby.
- The communal Phone Room is closed this year however you can access the internet from outside the building.
- There is unlimited broadband in the 4 Treshnish Cottages and Toechtamhor.
Out and about on the farm:
- We look forward to a socially distanced chat if we see you out and about.
- Please wash hands/use hand sanitiser before and after opening gates on the farm.
- Please use hand sanitiser before entering the Recycling Shed and using the recycling bins inside and landfill bins outside.
Symptoms of Covid-19:
- Please do not travel if you or any of your party are unwell and have possible symptoms of Covid-19.
- Please undertake the 2 lateral flow tests prior to travel as requested by the Scottish Government. For further information please go to this webpage.
- Please check your temperatures regularly before you leave home and do not travel with a temperature.
- If a guest has symptoms of Covid-19 whilst staying here:
- If a guest should have symptoms of Covid-19 whilst staying here, current legislation is that they must travel home immediately. However at the moment Calmac will not carry passengers with Covid-19. Guests must contact the NHS for advice on 111. We will have to charge for any additional time in the cottage, at the full weekly price and also 72 hours after your departure.
- Should guests staying in the cottage before your booking show symptoms of Covid-19 your booking may be cancelled, at short notice. Obviously we hope not to have to resort to this, but it is a possibility.
- Currently Calmac are operating a reduced service on the Oban Craignure route. Please check with Calmac directly.
Please look at the Calmac website for up to date ferry information.
Local website with massive amount of information relating to Mull and Iona Covid-19: Mull Health.
Please read the Visit Mull and Iona Visitor Charter here.
For information on what will be open in 2021, please visit the Visit Mull and Iona website.
If you have any queries please get in touch by email. In spite of all this we will be giving you a warm welcome, albeit from a social distance!